Chief Business Officer As the Chief Business Officer, you will be the primary architect of revenue, growth, and customer lifetime value at IndiaMART. The role is anchored on two non-negotiable stakeholders— our Customers and our People — and success will be measured by the outcomes delivered for both. You will own the Field Sales Force organization — 6,000+ professionals across 40+ Tier 1 and Tier 2 cities — serving approx 2 lakh+ paying MSME customers.

The role blends sharp “hunting” (acquiring current customers) with disciplined “farming” (renewals, upsell, cross-sell, churn control, and customer success). Renewals and upsell are the dominant value drivers; this is fundamentally a subscription business where Customer Lifetime Value compounds over years. The ideal candidate is a strategic executor who has led large field sales forces in high-ticket B2B sales, thinks tech-first, runs the business with a profitability lens, and has a proven track record of building, scaling, and retaining high-performing field teams in a matrix, multi-regional organization.

This role would be reporting to COO/CEO.

📌 Chief Business Officer - Head of Field Sales and Customer Growth (Noida)
🏢 Indiamart
📍 Noida