Livekeeping Technologies Private Limited

About us

- Hyderabad, Telangana, India
- Permanent
- Sales

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Role Overview

We are looking for a highly driven and hands-on Centre Manager – Telesales to lead the telesales operations at a single location, managing a team of 40 telecallers along with team leaders.

The Centre

Manager will be responsible for achieving sales targets, improving conversion ratios, and ensuring operational excellence on the floor. The ideal candidate will bring at least 3+ years of telesales experience, with proven ability to lead teams, drive performance, and deliver results in a fast-paced workplace.

Key Responsibilities

Team & Floor Management

- Manage and lead a team of 40 telecallers, including team leaders.
- Conduct daily huddles, set targets, and ensure achievement of sales goals.
- Monitor call quality, sales scripts, and customer interactions.
- Maintain high levels of motivation, discipline, and energy on the floor.

Sales Execution & Target Achievement

- Drive telesales performance to achieve monthly and quarterly sales targets.
- Work closely with telecallers to improve pitch delivery, objection handling, and closing techniques.
- Ensure adherence to sales processes and compliance standards.

Performance Monitoring & Reporting

- Track and analyze daily/weekly/monthly KPIs such as call volume, conversion rate, and revenue per telecaller.
- Prepare and share performance reports with the Senior Manager.
- Identify low performers and provide targeted coaching and improvement plans.

Training & Development

- Conduct regular training sessions for telecallers on sales techniques, product knowledge, and customer handling.
- Provide continuous feedback and one-on-one coaching.



On-Ground Involvement
- Actively participate in floor activities by monitoring live calls and assisting team members.
- Be a role model by demonstrating strong selling skills and closing deals when required.

Customer-Centric Approach

- Ensure telecallers follow a consultative sales approach, building trust with customers.
- Address escalations promptly and ensure positive customer experiences.

Key Requirements

- Experience: Minimum 3+ years in telesales, with at least 1 year in a team leadership/managerial role.
- Proven ability to manage teams of 30–50 telecallers in a telesales environment.

• Strong people management, coaching, and motivational skills. • Hands-on and willing to work directly on the floor with the team.
- Good analytical skills; ability to track performance metrics and improve efficiency.
- Proficiency in CRM tools and telesales processes.
- Preferred Industry Experience: Insurance or Fintech. (EdTech experience not preferred.)
- Strong communication skills in English and regional languages. Performance Metrics (KRA/KPI)
- Achievement of monthly sales targets for the centre.
- Lead-to-conversion ratio.
- Average revenue per telecaller.
- Call quality and compliance scores.
- Telecaller productivity and attrition rate.
- Training effectiveness and performance improvements.





Experience Range: 3 - 10 years

Educational Qualifications

Any graduation ,and MBA/PGDM

Skills Required

Telesales , Team Handling , Inside Sales , Sales , Relationship Management , Business Development , BPO , Team Leadership

Job Code: KL-F999FWN2

About Us

Livekeeping is a leading Tally on Mobile solution that enables business owners to access and manage their Tally data anytime, anywhere. Trusted by 30,000+ paid users across India, Livekeeping simplifies accounting and business monitoring through a powerful mobile app. Livekeeping is part of IndiaMART InterMESH Ltd., one of India’s largest B2B marketplaces. Our mission is to make accounting simple, mobile-first, and accessible for every business owner.

Key Product Features

- Real-time Tally reports on mobile – access sales, purchase, cash/bank and outstanding reports anytime.
- Track sales & receivables – monitor daily sales and customer outstanding easily.
- Create GST-compliant eWay bills & eInvoices directly from your business data.
- Instant business alerts & notifications for sales, collections, payments and stock updates.
- Secure and reliable data sync with Tally ensuring safe access to business information on mobile.

Why Us? Backed by Industry Leader: Part of IndiaMART InterMESH Ltd., a trusted brand serving millions of businesses.
- Proven Product Adoption: Trusted by 30,000+ paid customers across India.
- High-Growth SaaS Product: Operating in the fast-growing SME fintech and accounting automation space.
- Real Business Impact: Helping business owners monitor finances, GST data, and reports anytime on mobile.

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