28 Sep
|
NALAPAD HOTELS PRIVATE
|
Bengaluru
28 Sep
NALAPAD HOTELS PRIVATE
Bengaluru
Job Title: Cafe Manager Department: Food & Beverage Location: Bangalore Employment Type: Full Time Experience: 1–5 Years Industry: Hotel / Cafe / Restaurant / F&B; Job SummaryWe are looking for an experienced and responsible Cafe Manager to manage the day-to-day operations of our café. The candidate will be responsible for team handling, customer service, sales, inventory, POS operations, cost control, and ensuring smooth café operations. Key ResponsibilitiesManage the overall day-to-day operations of the café.
Supervise, guide and motivate café staff. Prepare duty rosters and ensure proper manpower deployment. Ensure excellent customer service and handle customer complaints professionally. Monitor daily sales and work towards achieving sales targets.
Handle POS operations , billing and payment settlements. Check daily POS reports, cash/card/UPI settlements and identify discrepancies. Monitor inventory, stock levels, indents and timely replenishment.
Coordinate with Stores, Kitchen and Accounts departments. Control food wastage and maintain proper portion and cost control. Monitor food and beverage quality and ensure consistency. Ensure proper hygiene, cleanliness and safety standards are maintained.
Ensure all café SOPs and hotel policies are followed. Conduct daily staff briefings and provide training where required. Monitor staff attendance, grooming and performance. Coordinate with the Kitchen team for smooth order execution and service.
Monitor customer feedback and take corrective action. Maintain café registers, checklists, sales reports and other required documentation. Assist management in monitoring P&L;, food cost and operational expenses .
Ensure proper opening and closing procedures. Coordinate maintenance and upkeep of café equipment and assets. Support promotional activities and initiatives to increase café sales. RequirementsMinimum 2 years of experience as a Cafe Manager / Restaurant Manager / F&B; Supervisor or similar role.
Experience in a hotel, café, restaurant or QSR is preferred. Good knowledge of POS and billing systems . Basic understanding of sales reports, inventory and cost control. Good communication and interpersonal skills.
Strong team-handling and leadership skills. Customer-oriented and problem-solving attitude. Valuable knowledge of food safety, hygiene and service standards. Candidates should be comfortable working in rotational shifts, weekends and holidays.
Graduate / Hotel Management qualification preferred.
Key Skills Cafe Operations | Restaurant Operations | POS | Billing | Customer Service | Team Management | Inventory Management | Stock Control | Food Cost | Sales | P&L; | Staff Scheduling | F&B; Operations | Hygiene & Safety Salary: ₹25,000 – ₹30,000 per month (depending on experience and interview) Immediate joiners / candidates with relevant hotel or café experience preferred.
📌 Cafe Manager (Bengaluru)
🏢 NALAPAD HOTELS PRIVATE
📍 Bengaluru