About the Role

Were looking for someone who can own the end-to-end live workshop experience at NxtJob.ai - from campaign execution and participant communication to workshop coordination and ensuring a smooth experience for every attendee.

This role sits at the intersection of Marketing, Operations, Data & Customer Experience. Youll work closely with internal teams to execute campaigns, manage participant data, communicate clearly across channels, and make sure every workshop runs seamlessly.

What Youll Do

Workshop & Event Operations

- Own the end-to-end execution of live workshops and sessions.
- Coordinate pre-workshop, live-session and post-workshop activities.
- Ensure participants receive the right information, links, reminders and updates at the right time.
- Monitor the live workshop experience and quickly coordinate with relevant teams to resolve issues.
- Track attendance, participation and other workshop-level metrics.

Marketing & Campaign Execution

- Execute marketing campaigns for upcoming workshops and programs.
- Coordinate campaign communication across WhatsApp, Email and Calls.
- Schedule and send reminders, updates, follow-ups and other participant communications.
- Work with campaign data to segment and communicate with the right audience.

Data & Reporting

- Handle and maintain participant and campaign data with accuracy.
- Sort, filter and organize data to support campaign and workshop execution.
- Track key numbers such as registrations, attendance, engagement and conversions.
- Identify gaps or inconsistencies in data and coordinate with the relevant team to resolve them.

Customer Communication

- Communicate with participants through WhatsApp, email and calls.
- Ensure communication is clear, timely, professional and action-oriented.




- Handle participant queries and coordinate internally when an issue requires support from another team.
- Follow up with participants before and after workshops wherever required.

What We’re Looking For

- Robust communication and coordination skills.
- Comfortable working with data, spreadsheets and large lists.
- Ability to manage multiple moving parts without losing attention to detail.
- Strong ownership - you don't wait to be told about every next step.
- Comfortable communicating with customers over WhatsApp, email and calls.
- Ability to understand instructions quickly and execute them accurately.
- Good judgment and clarity while handling customer-facing situations.
- Comfortable working during evenings and weekends as part of the role.

Work Schedule This is a workshop-driven role, so availability is structured around when our live programs happen.

Monday: 4 to 6 hours

Tuesday: 4 to 6 hours

Wednesday & Thursday: Off

Friday: 4 - 6 hours

Saturday: 2 PM – 11 PM

Sunday: 10 AM – 8 PM

Weekend availability is an important part of the role because most live workshops happen during these hours.

This Role Is a Good Fit If You

- Enjoy execution + communication more than repetitive back-office work.
- Like making sure things happen on time and nothing falls through the cracks.
- Can switch between campaigns, data, customer communication and live operations comfortably.
- Have a strong eye for detail but can also move quickly when required.
- Take ownership of the overall user experience, not just your assigned task.

Why NxtJob.ai? You’ll work closely with the team behind a rapidly growing career ecosystem, gaining hands-on exposure to marketing operations, customer experience, campaign execution, data and live program management.

This is a role where your work directly impacts how thousands of professionals experience NxtJob.ai.

📌 Business Development Associate (Bengaluru)
🏢 Nxtjob.ai
📍 Bengaluru