28 Sep
|
Brainvalley Software Private
|
Chennai
28 Sep
Brainvalley Software Private
Chennai
- Customer Interaction: Answer incoming calls (inbound) or make outbound calls to solve problems, answer questions, or sell products.Non-Voice Support: Respond to client or customer issues through live chat, web forms, and emails with transparent writing skills.Process Adherence: Follow strict company rules, workflows, and Standard Operating Procedures (SOPs).Data Management: Enter and update customer data accurately into internal databases.Target Achievement: Meet performance goals like Average Handling Time (AHT) and Customer Satisfaction (CSAT) scores
Pay: ₹300,451.71 - ₹1,421,613.33 per year
Benefits
- Commuter assistance
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
📌 BPO Associate (Chennai)
🏢 Brainvalley Software Private
📍 Chennai