- Receive customers and understand vehicle accident/damage-related concerns.

- Inspect vehicles and identify body, paint, and accident-related repairs.

- Prepare accurate repair estimates and job cards.

- Coordinate with insurance companies, surveyors, and customers for claim processing.

- Explain repair requirements, estimated costs, and timelines to customers.

- Coordinate with technicians, denting/painting teams, and spare-parts departments.

- Monitor repair progress and ensure vehicles are completed within committed timelines.

- Conduct quality checks before vehicle delivery.

- Keep customers updated about repair status and additional work requirements.

- Coordinate vehicle delivery and explain completed repairs to customers.

- Maintain proper documentation, customer records, and insurance-related paperwork.

- Handle customer queries and complaints professionally.

- Achieve customer satisfaction and bodyshop operational targets.

Candidate Profile





- Diploma/Degree in Automobile Engineering or relevant qualification preferred.

- 25 years of experience as a Bodyshop Advisor/Service Advisor in an automobile dealership or workshop.

- Good knowledge of body repair, denting, painting, and accident repair processes.

- Knowledge of motor insurance and cashless claim procedures will be an advantage.

- Good communication and customer-handling skills.

- Basic computer knowledge and ability to work with DMS/workshop software.

- Strong coordination, follow-up, and negotiation skills.

- Ability to work in a fast-paced setting.

What We Offer

- Competitive salary.

- Performance-based incentives.

- Professional growth and career development opportunities.Role & responsibilities

Preferred candidate profile

📌 Bodyshop Advisor (Pune)
🏢 Excell Autovista
📍 Pune