28 Sep
|
Eat Better
|
Jaipur
Company: Eat Better Co.
nDepartment: Sales / Customer Support
nWork Location: Mansarovar, Jaipur
nExperience: 1–3 Years
nEmployment Type: Full-Time
nIndustry: FMCG / Food & Beverage
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nAbout Eat Better Co.
nEat Better Co. is a growing FMCG/food company focused on creating better-for-you food products. With an expanding product portfolio, we are looking for a driven professional to support our B2B sales growth while ensuring excellent customer experience.
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nRole Overview
nThe candidate will be responsible for generating B2B leads, managing customer relationships, coordinating orders, and handling customer queries and complaints . The role requires strong communication, follow-up, and coordination skills.
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nKey Responsibilities
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- Generate and convert B2B leads through calls, networking, market research, LinkedIn, and other channels.
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- Identify potential distributors, retailers, corporate clients, institutions, cafés, restaurants, and other B2B customers.
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- Handle product enquiries, quotations, negotiations, and order-related communication.
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- Maintain relationships with existing B2B customers and drive repeat business.
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- Respond to customer queries and resolve complaints promptly and professionally.
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- Coordinate with warehouse, logistics, production, and finance teams for smooth order fulfilment.
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- Track orders, dispatches, deliveries, and customer issues.
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- Collect customer feedback and share relevant insights with the internal team.
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- Maintain customer, sales, enquiry, and complaint records.
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- Prepare basic sales/customer support MIS and reports.
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- Achieve assigned sales and business development targets.
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nRequirements
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- Bachelor's degree in any relevant discipline.
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- 1–3 years of experience in B2B sales, customer support, business development, inside sales, or account management.
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- FMCG/Food & Beverage experience will be preferred.
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- Excellent communication and interpersonal skills.
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- Solid sales, negotiation, follow-up, and customer-handling skills.
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- Proficiency in MS Excel and basic reporting.
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- Ability to multitask and coordinate with multiple teams.
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📌 B Sales & Client Support Executive (Jaipur)
🏢 Eat Better
📍 Jaipur