About Atelier

Atelier is a premium, art-focused luxury lounge designed to create an immersive experience around art, creativity, unique products, and meaningful conversations.

The Atelier Representative will be the face of Atelier and one of the first points of contact for our guests. The role involves welcoming visitors, introducing them to the Atelier experience, explaining unique products and concepts, and ensuring that every guest receives a warm, knowledgeable, and premium experience.

Key Responsibilities1. Guest Welcome & Customer Experience

- Welcome guests warmly and professionally upon arrival.
- Create a friendly, sophisticated, and comfortable atmosphere for visitors.
- Understand guest requirements and guide them throughout their Atelier experience.
- Maintain a high standard of hospitality and customer service.
- Build positive relationships with regular guests and visitors.

1. Product & Experience Presentation

- Present and explain Atelier's unique products, artworks, concepts, and experiences to customers.
- Understand the story, purpose, uniqueness, and key details of the products displayed at Atelier.
- Explain products in an engaging and easy-to-understand manner.
- Conduct product and space walkthroughs for guests whenever required.
- Be able to adapt the presentation according to different types of customers.

1. Communication & Interaction

- Engage comfortably with customers from different backgrounds.
- Initiate conversations and make guests feel welcomed.
- Answer customer questions confidently and professionally.
- Handle customer feedback and communicate it to the management team.
- Maintain a positive and professional personality throughout the day.

1. Brand Representation

- Represent Atelier's brand, philosophy, and personality in every customer interaction.
- Maintain a premium and well-groomed appearance.




- Ensure that communication and behaviour are aligned with Atelier's luxury positioning.
- Become knowledgeable about Atelier's products, art, concepts, events, and overall vision.

1. Lounge Support

- Assist with events, exhibitions, product showcases, and special guest visits.
- Coordinate with the internal team to ensure smooth guest experiences.
- Assist in maintaining the presentation and appearance of the lounge.
- Support management with customer-related activities whenever required.
- Maintain basic records or feedback regarding guest interactions when required.

Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong presentation and storytelling abilities.
- Comfortable speaking with customers and interacting with new people.
- Confident and pleasant personality.
- Good listening and customer-handling skills.
- Ability to explain concepts and products clearly.
- Qualified body language and grooming.
- Ability to learn and remember product information quickly.
- Strong attention to detail.
- Ability to maintain composure in a premium hospitality environment.

Language Requirements

Mandatory:

- Hindi – Fluent
- English – Fluent
- Gujarati – Fluent

The candidate should be comfortable switching between languages depending on the customer's preference.

Educational Qualification

- Graduate in any discipline preferred.
- Candidates from Hospitality, Hotel Management, Mass Communication, Fine Arts, Marketing, Public Relations, Fashion, or related backgrounds will be preferred.
- Freshers with excellent communication and presentation skills may also apply.

Experience
- 0–3 years of experience in hospitality, luxury retail, customer service, front office, sales, events, art spaces, premium lounges, or similar roles.
- Candidates with strong communication and presentation skills can be considered even without prior experience.

Pay: ₹22,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Atelier Representative (Vadodara)
🏢 HouseIt
📍 Vadodara