Key Responsibilities:

- Assist the Front Office Manager in managing day-to-day Front Office operations.
- Supervise and guide Front Office Executives and Associates.
- Ensure smooth check-in, check-out and room allocation processes.
- Handle guest queries, complaints and special requests professionally.
- Monitor reservations, room status and guest information.
- Coordinate with Housekeeping, F&B;, Engineering and other departments.
- Ensure proper shift handovers, reports and Front Office documentation.
- Monitor billing, cash handling and adherence to hotel SOPs.
- Maintain high standards of guest service, grooming and operational discipline.
- Support training and development of Front Office team members.

Candidate Requirements: Minimum 4–8years of Front Office experience, preferably in a hotel.





Previous experience in a supervisory/leadership role preferred.

Positive communication and guest-handling skills.

Strong knowledge of Front Office operations and hotel PMS.

InnKey software knowledge/experience will be an added advantage.

Good team management and problem-solving abilities.

Graduate/Diploma in Hotel Management or equivalent qualification.

Willingness to work in rotational shifts. Knowledge of Innkeys software will be preferable.

Interested candidates can share their CV at:

[email protected]

Pay: ₹20,297.11 - ₹45,017.78 per month

Benefits

- Food provided
- Leave encashment
- Paid sick time

Work Location: In person

📌 Assistant Front Office Manager (Dadar)
🏢 The Fern Residency Mumbai, Pritam Dadar, Series by Marriott
📍 Dadar