Key Responsibilities:

- Develop and implement scalable L&D; frameworks covering classroom, e-learning and on-the-job training.

- Create role-based training programs for Store Managers, Retail Associates/Stylists and Supply Chain teams.

- Implement and manage LMS/LXP and digital learning platforms.

- Introduce micro-learning, mobile-first learning and digital playbooks.

- Build competency mapping and assessment frameworks for retail teams.

- Track training effectiveness and L&D; ROI against business metrics such as AOV, customer satisfaction and conversion.

- Identify skill gaps and implement targeted performance improvement initiatives.

- Develop leadership and career development programs for retail teams.

Required Experience & Skills:





- 8-12 years of experience in Learning & Development.

- 34+ years of experience in Apparel, Fashion Retail, D2C or Consumer industry.

- Solid experience in Retail/Store/Frontline Training and multi-location workforce development.

- Hands-on experience with LMS/LXP, digital learning and assessment tools.

- Experience in competency mapping, learning analytics and training ROI.

- Proven ability to scale L&D; initiatives across geographically dispersed teams.

- Solid stakeholder management and leadership skills.

📌 AGM / Sr. Manager-Learning & Development | RetailC Apparel (Bengaluru)
🏢 Think People Solutions
📍 Bengaluru