Role Description This is a full-time, on-site Inside Sales Specialist role based in Noida.
The Inside Sales
Specialist will engage with prospective customers through calls, emails, and online meetings to understand their needs and present suitable solutions. The role involves managing the sales pipeline, qualifying leads, following up on inquiries, and converting prospects into clients. The specialist will maintain accurate records in CRM systems, collaborate with marketing and operations teams to optimize lead generation and conversion, and provide clear information about products, services, and processes. The position also includes ensuring high levels of customer satisfaction, addressing queries and concerns promptly, and meeting or exceeding defined sales targets and performance metrics.
Qualifications
- Strong Inside Sales skills, including lead qualification, prospecting, and closing.
- Experience with Lead Generation and pipeline management using CRM or similar tools.
- Proven focus on Customer Satisfaction and Customer Service, with the ability to handle queries and resolve concerns professionally.
- Excellent Communication skills, both verbal and written, with the ability to explain complex information clearly.
- Ability to work in a quick-paced, target-driven environment and collaborate effectively with cross-functional teams.
- Comfort with using digital tools, AI-enabled platforms, and data-driven insights in the sales process.
- Prior experience in education, talent mobility, or related sectors is an advantage.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
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