28 Sep
|
Live Connections
|
Vasanthanagar
28 Sep
Live Connections
Vasanthanagar
Need 12+yrs of total experience.
KEY RESPONSIBILITIES
- Own a portfolio of GCC Accounts in an assigned sector (BFSI / Consumer / Health / EMR / Tech & Comms) that already run a GCC in India.
- Farm and grow these accounts — identify scope expansion, capability uplift, transformation and managed-services opportunities within the client's GCC.
- Work closely with Global Account Executives and SMU teams to co-shape and position GCC opportunities.
- Build relationships with client GCC heads and functional leaders.
- Co-create solutions with the GCC Solutions & Offerings team and the GBLs; manage pursuits to close.
- Maintain account plans, pipeline and forecast for the assigned portfolio.
HOW WE MEASURE THIS ROLE — KPIs
- Brownfield revenue growth & OB from assigned accounts vs. target
- Account penetration / share-of-wallet growth
- Expansion opportunities shaped and won
- Pipeline coverage for the portfolio
- Joint-pursuit win rate with Global AEs
- CSAT and NPS
EXPERIENCE REQUIRED •12–18yrs in account management / farming in IT/BPM services, with sector domain knowledge and experience operating in a matrixed account model.
CORE COMPETENCIES
- Account farming
- Sector domain expertise
- Cross-team collaboration
- Relationship management
- Chance shaping
- Commercial acumen.
📌 Account Partner for GCC Sales @ Bengaluru/Hyderabad/55-80L/Need strong exposure to handling BD & Sal (Vasanthanagar)
🏢 Live Connections
📍 Vasanthanagar