Role Overview - The Student Admissions & Lifecycle Executive is responsible for managing the end-to-end student journey, from initial enquiry and acquisition through to onboarding, training coordination, and final placement support. The role requires a strong combination of sales capability, relationship management, and operational coordination, with clear ownership of student outcomes and experience.

Key Responsibilities 1.

Student

Acquisition & Enquiry Management - Handle all incoming enquiries across channels including calls, emails, digital campaigns, and social media platforms

- Manage and engage with walk-in enquiries, providing accurate programme information and counselling
- Ensure timely and consistent follow-ups on all leads until closure
- Convert qualified enquiries into enrolled students, achieving defined conversion targets
- Maintain complete and accurate data capture of all enquiries within the CRM/system
- Visit schools, colleges, and relevant institutions to promote diploma programmes, generate leads, and build brand awareness
- Represent the academy at education fairs, career events, and promotional activities 2.

Student

Onboarding & Experience - Coordinate and manage student enrolment processes across diploma and short-term programmes

- Support and conduct student onboarding and orientation sessions
- Act as a primary point of contact for students, ensuring a smooth transition into the programme
- Monitor student engagement and escalate attendance or participation concerns where required 3.

Student Lifecycle

Management - Take ownership of the complete student lifecycle from enquiry to programme completion and placement support

- Ensure seamless coordination across all stages including admissions, training, assessments, certification, and placements
- Maintain regular communication with students to ensure a positive and consistent experience throughout the programme 4. Training,



Certification & Placement Coordination - Organise and coordinate industrial training for diploma students
- Coordinate campus placements and industry interactions at the end of the programme
- Support students with placement readiness, including interview coordination and scheduling
- Manage enrolments and certification processes for short-term courses
- Track and report placement outcomes and employer feedback 5. Relationship & Stakeholder Management - Build and maintain robust relationships with students, parents, alumni, and industry partners
- Drive referrals and repeat enrolments through effective relationship management
- Coordinate with internal departments to ensure smooth programme delivery
- Liaise with external stakeholders including visiting faculty, industry professionals, and vendors as required 6. Lead Management, Reporting & CRM - Track and report on lead funnel metrics including enquiries, conversions, and drop-offs
- Maintain daily and weekly reports on conversion ratios and enrolment performance
- Ensure adherence to defined response time standards for all enquiries
- Use tools effectively for lead tracking, communication, and reporting
- Ensure all interactions are accurately recorded and updated in real time 7.

Process

Excellence & Compliance - Ensure compliance with all admissions policies and documentation standards

- Maintain high standards of data accuracy and confidentiality
- Identify and suggest improvements to admissions processes and student experience - Skills & Requirements - Strong communication and counselling skills
- Sales orientation with the ability to convert enquiries into enrolments
- Good working knowledge of MS Office
- Strong organisational and coordination abilities
- Ability to manage multiple stakeholders and tasks simultaneously
- Proactive, detail-oriented, and student-focused approach Preferred Experience - Experience in education, training institutes, or hospitality/culinary environments
- Prior experience in admissions, counselling, student services or hospitality sales roles

📌 Academic Coordinator (Bengaluru)
🏢 Bangalore Culinary Academy
📍 Bengaluru