Client Servicing Manager – Event Management

Location: Chennai

Experience: 3–7 Years

Department: Client Servicing / Business Development / Operations

Employment Type: Full-Time

Job Summary

We are looking for an experienced and proactive Client Servicing Manager with strong exposure to event management, proposal preparation, revenue generation, and event operations.

The candidate will be responsible for managing client relationships, understanding event requirements, preparing creative and commercial proposals, converting enquiries into business, and coordinating end-to-end event execution.

The ideal candidate should be able to manage the complete cycle — Client Enquiry → Requirement Understanding → Proposal → Costing & Negotiation → Business Conversion → Production & Execution → Client Closure.

Key Responsibilities

Client Servicing & Relationship Management

- Manage existing clients and develop robust long-term relationships.
- Understand client requirements, objectives, budgets, and expectations.
- Conduct client meetings, presentations, site visits, and requirement discussions.
- Act as the primary point of contact between the client and internal teams.
- Handle client queries, changes, negotiations, and escalations professionally.

Proposal & Pitching

- Prepare professional event proposals, presentations, concepts, quotations, and BOQs.
- Coordinate with the creative/design team to develop event concepts and presentations.
- Understand client briefs and convert them into practical event solutions.
- Present proposals to clients and handle revisions based on feedback.
- Prepare commercial proposals and negotiate pricing with clients.
- Ensure proposals are commercially viable and aligned with project budgets.

Revenue Generation & Business Development

- Generate new business through client networking, references, leads,



and industry contacts.
- Convert enquiries and proposals into confirmed business.
- Identify upselling and cross-selling opportunities with existing clients.
- Achieve monthly/quarterly revenue targets.
- Maintain a healthy sales pipeline and regularly follow up on opportunities.
- Develop long-term relationships with corporate clients, agencies, brands, and decision-makers.
- Track enquiry, proposal, conversion, and revenue performance.

Event Operations & Execution

- Coordinate end-to-end event execution along with the operations and production teams.
- Coordinate with creative, fabrication, AV, production, logistics, vendors, and venue teams.
- Conduct venue/site inspections and understand technical requirements.
- Ensure the approved concept and client requirements are executed as committed.
- Monitor timelines, budgets, deliverables, and quality.
- Be present at events when required and manage on-ground client coordination.
- Handle last-minute changes and execution challenges effectively.
- Ensure smooth project closure and client feedback after the event.

Desired Event Experience

Experience in handling projects such as:

- Corporate Events
- Product Launches
- Dealer Meets & Conferences
- Annual Meets
- Award Functions
- Exhibitions & Stall Fabrication
- Brand Activations
- Conferences & Seminars
- Employee Engagement Events
- Premium / Large-Scale Corporate Events

Key Skills Required





- Excellent client servicing and relationship management
- Strong proposal and presentation-making skills
- Good understanding of event costing, BOQ and commercial proposals
- Strong sales and revenue-generation mindset
- Good negotiation and closing skills
- Event planning and operational knowledge
- Strong vendor and production coordination
- Excellent communication and presentation skills
- Ability to manage multiple projects simultaneously
- Good knowledge of PowerPoint, Excel and MS Office
- Creative thinking with strong commercial awareness
- Ability to work under pressure and meet deadlines

Candidate Profile

We are looking for someone who is:

- Client-focused
- Business-oriented
- Proactive and confident
- Strong in communication and negotiation
- Comfortable preparing and presenting proposals
- Capable of converting enquiries into revenue
- Hands-on with event operations and execution
- Comfortable interacting with senior-level clients
- Willing to travel for client meetings, site visits, and event execution

Key Performance Indicators (KPIs)

- New business generation
- Revenue achievement
- Proposal-to-business conversion
- Client retention and repeat business
- Number and value of new opportunities generated
- Gross margin / project profitability
- Timely submission of proposals and quotations
- Successful event execution
- Client satisfaction
- Payment follow-up and project closure

Ideal Candidate

The ideal candidate should be able to independently handle:

Client → Brief → Concept → Proposal → Costing → Presentation → Negotiation → Order Closure → Operations → Event Execution → Revenue & Client Relationship.

Candidates with a combination of Client Servicing + Business Development + Proposal Making + Event Operations experience will be preferred.

📌 Client Servicing Manager – Event Management (Chennai)
🏢 Ecube Corporate Solutions
📍 Chennai