Title: Desktop Support Engineer Experience: 2+ years Location: Ranjangaon, pune Skills Required: Desktop support, Ticketing tools, L2 support Notice Period: Immediate joiner or up to 1 month. We at Coforge are seeking a “Desktop Support Engineer " to support IT operations in a fast-paced manufacturing setting. . Roles & Responsibilities - Provide on-site support for Desktops and laptop Barcode and MRP printers. - Handheld, fixed, and RF scanners. - Ensure smooth functioning of production line IT infrastructure with minimal downtime - Troubleshoot hardware, software, and network-related issues. - Handle incidents, service requests, and changes using ServiceNow or similar ITSM tools. - Monitor and manage tickets within defined SLAs and escalate when required. - Perform installation, configuration, and maintenance of IT equipment - Coordinate with L2/L3 teams and vendors for issue resolution - Maintain proper documentation of incidents and solutions - Support a high-availability environment with a quick turnaround time

📌 Desktop Support Engineer (Mumbai)
🏢 Coforge
📍 Mumbai