29 Sep
|
Nextenti Tech Private
|
Vijayawada
29 Sep
Nextenti Tech Private
Vijayawada
Responsibilities
- Manage large amounts of incoming calls and customer inquiries.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers and ensure a positive customer experience.
Location bhavanipuram, Vijayawada, Andhra Pradesh, India 520010
Qualification
Bachelor's Degree
Department
General
📌 Customer care Executive (Vijayawada)
🏢 Nextenti Tech Private
📍 Vijayawada