About Frido Frido is a new-age Indian D2C brand revolutionizing the way people experience mobility and comfort — from electric wheelchairs and scooters to ergonomic seating solutions and wellness-driven lifestyle products. At Frido Mobility, we are building accessible, design-first products that enable independence and wellbeing. Position: Inside Sales Executive Department: Mobility & Wellness Location: Pune (In office) Working Days: 6 days a week (Rotational week-offs) Shift Timing: (Day Shifts) Role Overview As an Inside Sales Executive at Frido Mobility, you will play a key role in driving sales conversions for our mobility products. You will handle inbound and outbound leads, understand customer needs, provide tailored product recommendations, and ensure a smooth buying experience from inquiry to order closure. This role demands excellent communication, empathy, and strong product understanding, as you’ll be assisting B2C customers (individual buyers). Key Responsibilities - Handle daily inbound and outbound calls, WhatsApp, and email inquiries from leads generated via ads, website, and marketplaces. - Understand customer requirements, identify pain points, and recommend the right Frido product (wheelchair, scooter, etc.) accordingly. - Share product videos, brochures, and quotations with customers to aid decision-making. - Maintain and update lead details, follow-ups, and sales status in CRM tools (LeadSquared / Gorgias / Google Sheets).



- Follow a structured sales call process — discovery, pitch, demo, objection handling, and closure. - Coordinate with operations and logistics teams to ensure timely delivery and customer satisfaction. - Achieve daily/weekly/monthly revenue and conversion targets. - Maintain professionalism and empathy in every customer interaction. Skills & Competencies - Strong communication skills (English & Hindi mandatory; regional languages are a plus). - Sales-driven mindset with high energy and ownership. - Ability to understand customer psychology and build rapport quickly. - Experience with CRMs, WhatsApp Business, or sales tracking tools preferred. - Problem-solving and objection-handling skills. - Empathy towards elderly or differently-abled customers. Requirements - Experience: 0–3 years in Inside Sales / Telesales / Customer Success (D2C, Healthcare, Mobility, or E-commerce preferred). - Education: Graduate or equivalent. - Availability: Willing to work 6 days a week with rotational week-offs. What We Offer - Competitive salary + attractive performance incentives. - Opportunity to work with one of India’s most impactful and fast-growing D2C brands in the wellness and mobility space. - Structured training on product knowledge and customer interaction. - Career growth opportunities into Team Lead / Key Account / B2B Sales roles. Interested Candidates can share resumes at [email protected] & [email protected]

📌 Inside Sales Executive (Pune)
🏢 Frido
📍 Pune