Hi,

We have an urgent job opportunity for a Customer Support Executive - Voice Process position.

Job Title:

Customer Support Executive -

Voice Process Location:

Noida, Sector 62 Joining:

Immediate Joiners Only

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Key Responsibilities Handle

inbound and outbound voice calls

professionally. Address customer queries, concerns, and service requests effectively.



Provide accurate information and resolve issues within defined TAT. Manage

client escalation handling

and ensure timely resolution. Perform

client retention - related activities

to improve customer satisfaction. Provide

operational support

to ensure smooth daily operations. Escalate complex issues to relevant internal teams. Adhere to company policies, quality sandards, and process guidelines. Collaborate with team members to achieve service-level targets.

Required Skills 1- 4 years of experience

in Customer Support . Excellent

spoken English communication

skills. Strong customer-handling and problem-solving abilities. Ability to work in a fast-paced setting. Basic computer skills and CRM knowledge.

📌 Customer Support Executive (Noida)
🏢 Risebird
📍 Noida