Experience:

15–20 Years Reporting to:

CEO

About the Role We are looking for a strategic and technology-led

CIO/CTO

to drive the next phase of

AI, Digital & Business Transformation

for a leading Consumer Durables & Lifestyle business. The ideal leader will combine

deep technology and AI expertise with strong commercial understanding , particularly around Sales, Retail, E-commerce, Customer Experience and business operations.

Key Responsibilities Lead the overall

IT, Digital, Data, AI and Technology transformation

agenda. Develop and execute an enterprise-wide technology roadmap aligned with business and revenue objectives. Drive

AI/GenAI, automation, analytics and data-led decision-making

across business functions. Partner closely with Sales, Marketing, Retail, E-commerce, Manufacturing, Supply Chain and other business leaders to identify and implement high-impact technology solutions. Drive

sales transformation through technology, AI and analytics

and demonstrate measurable business outcomes. Lead SAP/ERP, enterprise applications, integrations, infrastructure, cybersecurity and technology operations. Identify opportunities to automate manual processes and improve productivity, speed and scalability. Build business cases and measure

ROI, revenue impact, productivity gains, cost savings and operational efficiencies

from technology initiatives. Lead technology partners, vendors and strategic transformation partners.



Manage and mentor a large technology organization and drive a culture of innovation and continuous improvement.

Required Qualifications & Skills 15+ years of experience

in IT, Technology, Digital Transformation or related leadership roles. Experience as

CIO / CTO / CDO / Head of Digital & Technology / Technology Transformation Leader

in a sizeable organization. Strong experience in

AI/GenAI, Data & Analytics, Automation and Digital Transformation . Demonstrated experience in

Sales / Commercial / Customer / Retail / E-commerce transformation

through technology. Strong understanding of

enterprise architecture, SAP/ERP, applications, infrastructure, cybersecurity and integrations . Ability to translate technology investments into

quantifiable business outcomes . Robust stakeholder management and experience working directly with

CEO / CXO / Business Heads . Experience managing large technology teams and strategic technology partners. Consumer Durables, FMCG, Retail, Lifestyle, Manufacturing or similar consumer-facing industry experience preferred.

Critical Success Factor

Candidates should be able to demonstrate

specific numbers and measurable outcomes achieved through AI/Digital enablement , such as: Revenue growth | Sales conversion | Productivity improvement | Cost/Opex reduction | Automation impact | Customer/retention metrics | Process TAT reduction | Digital/E-commerce growth

This is a business-transformation leadership role — not a traditional IT operations-only position.

📌 Chief Information Officer (Mumbai)
🏢 Leading Consumer Durables & Lifestyle
📍 Mumbai