Key Responsibilities
Manage
large Telesales / B2C Sales teams
and drive business targets. Monitor
Productivity, Conversion, Attrition, and Shrinkage . Lead and mentor
Team Leaders and Managers . Identify performance gaps and implement improvement plans. Track
MIS and key business metrics . Collaborate with
Training, Quality, HR, and Operations
teams. Ensure adherence to sales processes and quality standards.
Mandatory Requirements
10+ years
of relevant experience in Telesales / B2C Sales. Robust experience in
Hardcore Sales and B2C Sales . Proven experience in
large team handling . Hands-on experience managing
Attrition & Shrinkage . Strong leadership and people-management skills. Graduation is mandatory.
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[email protected] Contact:
Raksha Shukla – (phone hidden)
📌 Senior Manager - Telesales (Mumbai)
🏢 Policybazaar.com
📍 Mumbai