– RECEPTIONIST / FRONT DESK EXECUTIVE

Position: Receptionist / Front Desk Executive

Location: Santacruz, Mumbai

Experience: 1–5 Years

Salary: Up to ₹22,000 per month (Negotiable)

Working Days: Monday to Saturday

Working Hours: 9:30 AM to 6:00 PM

Department: Administration / Front Office

Employment Type: Full time

Job Summary

We are looking for a professional and well-presented Receptionist / Front Desk Executive to manage the front desk and handle customer queries received through the company’s Toll-Free Number. The candidate will be responsible for handling calls professionally, understanding customer requirements and coordinating with the concerned department whenever required.

Key Responsibilities
Manage the reception/front desk and greet visitors professionally.
Handle incoming calls received on the company’s Toll-Free Number.
Attend to customer enquiries and provide accurate basic information.
Understand customer requirements and route queries to the concerned department/person.
Maintain proper records of calls, customer enquiries and follow-ups.
Coordinate with the concerned team for resolution of customer queries.
Follow up on pending enquiries wherever required.




Handle visitor management and maintain visitor records.
Receive and distribute courier, letters and other documents.
Coordinate with employees regarding visitors, meetings and appointments.
Handle routine front-office and administrative activities.
Maintain a clean, organised and professional reception area.
Support the HR/Admin team in day-to-day administrative activities.
Maintain confidentiality of company and customer-related information.

Candidate Profile
Graduate / HSC with relevant experience.
1–3 years of experience in Reception, Front Desk, Customer Service, Call Handling or a similar role.
Excellent verbal communication skills in English.
English fluency is mandatory.
Good Hindi and Marathi communication skills.
Strong telephone etiquette and customer-handling skills.
Confident and professional personality.
Positive listening, coordination and follow-up skills.
Basic knowledge of MS Office and Excel.
Ability to handle multipl

Job Type: Full time

Pay: ₹15,000.00 - ₹23,000.00 per month

Work Location: In person

📌 Receptionist / Front Desk Executive Mumbai
🏢 Can Image Media Tech
📍 Mumbai