Receptionist

Job Summary

Royal Drive Care is looking for a friendly and qualified Receptionist to manage front-desk operations, customer interactions, calls, appointments, and basic administrative activities while ensuring a smooth customer experience.

Key Responsibilities
Front Desk Management
Welcome and assist customers and visitors professionally.
Manage reception area and customer enquiries.
Handle incoming and outgoing calls.
Customer Handling
Understand customer requirements and direct them to the appropriate team.
Maintain professional communication with customers.
Support customer satisfaction and service experience.
Appointment & Call Management
Schedule and confirm customer appointments.
Maintain appointment records and follow-ups.
Handle customer calls and enquiries promptly.
Administrative Support
Maintain visitor and customer records.
Support documentation and basic data entry.
Coordinate with internal departments when required.

Requirements




Any Degree/Diploma or equivalent qualification.
0–2 years of experience in Reception, Front Office, Customer Service, or Telecalling.
Freshers with good communication skills can apply.
Valuable verbal and written communication skills.
Basic computer/MS Office knowledge.
Professional appearance and customer-friendly attitude.

Key Skills Receptionist Front Office Customer Handling Telecalling Appointment Scheduling Communication Data Entry MS Office Customer Service

Company: Royal Drive Care

Experience: 0–2 Years

Employment Type: Full-time

Location: Kochi, Kerala

Work Location: In Person

Pay: ₹12,000.00 - ₹18,000.00 per month

Perks
Cell phone reimbursement
Leave encashment
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Receptionist Kochi
🏢 Royal Drive
📍 Kochi