Key Responsibilities:
Conduct product, sales, and customer-service training for retail staff.
Train employees on sales techniques, upselling, cross-selling, and conversion.
Develop training modules, presentations, and practical learning activities.
Conduct induction and refresher training programs.
Assess employee performance and identify training gaps.
Conduct role plays, mock customer interactions, and product demonstrations.
Monitor training effectiveness and provide feedback to store managers.
Work closely with the sales and operations teams to improve store performance.
Maintain training records, attendance, assessments, and performance reports.
Travel to different retail outlets for training, if required.

Requirements:
3–6 years of experience in retail sales training / L&D; / retail sales.
Robust knowledge of retail sales processes and customer service.
Excellent communication and presentation skills.
Positive understanding of sales KPIs such as conversion, average bill value, and upselling.
Confident in conducting classroom and on-the-job training.
Positive MS PowerPoint and Excel skills.
Willingness to travel to stores when required.

Work Location: In person

📌 Retail Sales Trainer Jubilee Hills (India)
🏢 CJ KONSULTANTS
📍 India