Role & responsibilities :
Follow up with customers for outstanding payments and overdue invoices.
Maintain and regularly update the customer outstanding / ageing report.
Coordinate with Sales, Billing, Accounts, and Plant teams regarding customer accounts.
Visit customer sites and offices for payment follow-up and collection.
Ensure timely collection as per agreed credit terms and payment schedules.
Share invoices, statements of accounts, payment details, and supporting documents with customers.
Identify delayed payments and escalate critical outstanding cases to management.
Coordinate with customers regarding invoice disputes, deductions, credit notes, debit notes, and reconciliation issues.
Maintain proper records of collection commitments and follow-up status.
Prepare daily/weekly collection reports and submit them to management.
Monitor customer credit limits and inform management about potential collection risks.
Coordinate with the Sales Team for recovery of long-pending outstanding amounts.




Ensure timely updating of received payments in coordination with the Accounts Department.
Maintain skilled relationships with customers while ensuring timely recovery.
Perform other collection and commercial activities assigned by management.

Preferred candidate profile
Graduate in B.Com / M.Com / BBA / Finance or equivalent.
25 years of experience in collections, receivables, accounts, or commercial operations.
RMC / Construction / Infrastructure industry experience will be preferred.
Strong knowledge of customer outstanding and ageing analysis.
Positive communication, negotiation, and follow-up skills.
Comfortable with customer/site visits for payment collection.
Valuable knowledge of MS Excel and accounting/ERP software.
Ability to handle multiple customers and follow-ups independently.
Strong interpersonal skills and a result-oriented approach.
Candidate should be willing to travel within Mumbai / Thane / Navi Mumbai / surrounding areas, as required.

📌 Rmc Collection Executive Mumbai (India)
🏢 TNA ReadyMix
📍 India