We are looking for a Warranty Specialist to own and strengthen our warranty management system. The role is responsible for controlling warranty costs, ensuring policy compliance, and driving product improvements through field failure analysis.

Role & responsibilities
Manage end-to-end internal warranty claim process and validate claims as per policy.
Ensure strict compliance with warranty policies and prevent fraudulent claims.
Monitor daily warranty consumption, trends and publish monthly performance dashboards.
Analyze data to identify cost reduction opportunities and reduce overall warranty spend.
Collaborate with Field Service, Factory & Engineering teams to resolve recurring issues and accelerate technical support.
Track KPIs for claim processing time and drive process improvements.

Preferred candidate profile
Experience in Warranty Management, Service Operations or Product Reliability in Electrical / Industrial Equipment industry.
Solid analytical mindset with expertise in data analysis, MIS & dashboarding.
Positive understanding of field service operations and cross-functional coordination.

📌 Warranty Management Executive/sr Executive Pune (India)
🏢 Selective Global Search
📍 India