28 Sep
|
Talentzo Delhi
|
India
28 Sep
Talentzo Delhi
India
Responsibilities
Provide technical support to customers.
Troubleshoot database, cloud, API, and integration issues.
Work with Engineering, Product, and Documentation teams to resolve issues.
Maintain case documentation and support processes.
Create knowledge base articles and improve support tools.
Preferred candidate profile
Experience in a technical role.
Solid knowledge of at least two areas: databases, distributed systems, cloud, Linux/Unix, or programming.
Robust troubleshooting and analytical skills.
Excellent written and verbal communication.
Customer-focused and proactive approach.
Ability to work independently in a fully remote workplace.
📌 Technical Support Engineer At A Fintech Company Bengaluru (India)
🏢 Talentzo Delhi
📍 India