Supply Chain & After Sales Claim Administration

Job Summary

Looking for a qualified to handle Supply Chain, Order Management and After Sales Claim activities , including inventory, supplier coordination, claims, refunds and credit note processing.

Max 19 LPA

Experience - 10+ Years

Key Responsibilities
Handle cases and queries from Stores, CCC and internal stakeholders through email.
Manage Sales Orders, Purchase Orders, cancellations and order fulfilment .
Coordinate with Suppliers, Stores, Hubs, Warehouses and Logistics teams.
Monitor inventory, stock movement, ETA and supplier orders .
Resolve PO exceptions and support PO & invoice matching .
Process after-sales claims, damaged product claims, refunds and credit notes .




Create claims/tickets and Manual RFCs; follow up with Suppliers for resolution.
Investigate and resolve system/process exceptions within defined TAT.
Maintain quality, productivity and team KPIs .

Required Skills
Supply Chain / Order Management
Inventory & Logistics
Supplier Coordination
Claims & Refund Processing
Credit Note / RFC
PO & Invoice Management
SAP Knowledge
MS Excel / MS Word
Valuable English Communication
Stakeholder Management & Problem Solving

Preferred Profile Experience in Supply Chain, Order Management, Logistics or After Sales Claims with positive SAP knowledge will be preferred.

📌 Supply Chain Specialist 10+yrs Immediate Joiner Chennai (India)
🏢 Innova ESI
📍 India