Job Summary

We are looking for an enthusiastic and communication-skilled Telecaller Staff to handle customer calls, generate leads, follow up with existing customers, and provide information about our products and services.

Key Responsibilities
Make outbound calls to prospective and existing customers.
Explain products, services, offers, and company information clearly.
Generate and follow up on leads through telephone calls.
Handle customer enquiries and provide appropriate information.
Maintain regular follow-up with interested customers.
Record call details, customer requirements, and follow-up status.
Coordinate with the sales and support teams when required.
Achieve daily/weekly/monthly calling and follow-up targets.
Maintain skilled communication with customers.




Handle customer complaints and forward unresolved issues to the concerned department.
Maintain customer data and call records accurately.

Required Skills
Valuable communication skills in Odia, Hindi, and English.
Pleasant and confident telephone manner.
Basic computer knowledge.
Ability to explain products/services effectively.
Valuable listening and interpersonal skills.
Ability to handle multiple customer calls and follow-ups.
Target-oriented and willing to learn.

Qualification
Minimum 12th Pass / Graduate preferred.
Freshers are welcome.
Previous telecalling, sales, customer support, or BPO experience will be an advantage.

Pay: From ₹8,000.00 per month

Work Location: In person

📌 Sr Telecaller Cuttack (India)
🏢 Sainaatech IT Solutions
📍 India