We are looking for a friendly and customer-focused Telecaller Executive to handle customer calls, understand their requirements, provide accurate information, and ensure a positive customer experience.
Roles & Responsibilities
Handle incoming and outgoing customer calls professionally.
Respond to customer queries and provide appropriate information.
Follow up with customers regarding enquiries, leads, and services.
Identify customer needs and provide suitable solutions.
Maintain accurate records of customer interactions and follow-ups.
Escalate complex customer issues to the appropriate department.
Follow up with potential customers and convert enquiries into business opportunities.
Meet assigned calling and performance targets.
Maintain good communication and qualified relationships with customers.
Requirements
Positive verbal communication skills.
Basic computer knowledge.
Ability to communicate clearly and confidently.
Customer-focused attitude.
Key Skills Communication Skills | Telecalling | Follow-up | Problem Solving | Basic Computer Skills | Lead Handling
Employment Type: Full time
Work Location: In person
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Telecaller Nagercoil (India)
🏢 Radiclecs consultancy services
📍 India
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