Sales Associate Roles &
Responsibilities
Customer Handling
Greet and welcome customers.
Understand customer requirements and eyewear needs.
Guide customers for eye check-ups.
Provide a positive customer experience.
Product Recommendation
Help customers select suitable frames, lenses, sunglasses, and accessories.
Explain product features, lens options, pricing, and offers.
Understand customer preferences and recommend suitable products.
Sales &
Target Achievement
Achieve individual and store sales targets.
Drive eye-test conversion and sales conversion.
Promote relevant products and offers.
Support overall store revenue.
Billing &
POS
Handle billing and POS transactions accurately.
Generate invoices and collect payments.
Ensure accurate order details during billing.
Order &
After-Sales Support
Coordinate with customers for product pickup.
Verify the product/lens details before handing over.




Handle customer queries, returns, and basic complaints.
Coordinate with the store team for smooth order processing.
Store Operations
Maintain store cleanliness and hygiene.
Keep frames and displays properly arranged.
Support stock-taking and inventory management.
Ensure store equipment and products are properly maintained and secured.
SOP Compliance
Follow company and store SOPs.
Maintain proper sales and customer records.
Follow daily store processes and operational guidelines.

Key Skills
Valuable communication
Customer handling
Sales & upselling
Active listening
Basic computer/POS knowledge
Teamwork
Problem-solving
Target-oriented approach
Willingness to work in retail/rotational shifts

📌 Walk In Sales Executive/ Senior Sales Executive Lenskart Hyderabad
🏢 Lenskart
📍 Hyderabad