Customer Support Executive Company: Rishabh Concepts

Job Type: Full-Time

Location: pratap nagar

Experience: 0–2 Years

About the RoleRishabh Concepts is looking for a Customer Support Executive who will be responsible for assisting customers, resolving queries, providing timely updates, and ensuring a smooth customer experience.
Key ResponsibilitiesHandle customer queries through WhatsApp, calls, email, and other communication channels.
Assist customers with account, payment, course, access, and technical-related queries.
Provide explicit information about our educational programs, services, and processes.
Follow up with customers to ensure their issues are properly resolved.
Coordinate with the internal team for technical or account-related issues.
Maintain proper records of customer interactions and complaints.
Ensure quick and professional responses to customer queries.
Collect customer feedback and identify recurring issues.
Maintain a polite, helpful,



and professional approach while communicating with customers.
RequirementsGood communication skills in English and Hindi.
Robust customer-handling and problem-solving skills.
Comfortable communicating through WhatsApp and phone calls.
Basic knowledge of computers, Google Sheets, and CRM tools.
Ability to multitask and manage multiple customer queries.
Freshers can apply.
Preferred SkillsCustomer service experience
Positive written communication
Patience and active listening
Basic technical troubleshooting
Experience with WhatsApp Business/CRM tools
What We OfferCompetitive salary
Performance-based incentives
Growth opportunities
Friendly and professional work environment
Training and learning opportunities

To Apply: Send your CV along with your contact details.

📌 Customer Service Executive Jaipur
🏢 Rishabh Concepts
📍 Jaipur