Ameriprise India LLP has been providing client based financial solutions to help
clients plan and achieve their financial objectives for 20 years. We are part of
Ameriprise Financial Inc., a US financial planning company headquartered in
Minneapolis with a global presence and diversified financial services leader
with more than $1.5 trillion in assets under management, administration and
advisement as of year-end 2024. The firm’s focus areas include Asset Management
and Advice, Retirement Planning and Insurance Protection.
Be part of an inclusive, cooperative culture that rewards you for your
contributions, and work with other talented individuals who share your passion
for doing great work. You’ll also have plenty of prospects to make your mark
at the office and a difference in your community. So, if you're talented, driven
and want to work for a solid, ethical company that cares, take the next step
and create a career at Ameriprise India LLP.
Job Description
Provide day-to-day leadership and direction to multiple teams of Operations
professionals in the Service & Operations line of Business, dedicated to provide
timely and accurate resolution of service requests submitted by
advisors/clients, as per defined Service Levels and operating procedures. Serve
as point-person and operational expert and collaborate with business
counterparts, senior Leaders and team members to manage/resolve operational
issues on daily basis.
Key Responsibilities
Lead multi-functional processes and ensure effective service level adherence
through timely and accurate resolution of service requests on a daily basis.
Implement effective staffing, work allocation, and continuous management of
workbaskets to ensure adherence to assignment and case deadlines. Coordinate
with Home Office counterparts and Subject Matter Experts for management of
urgent/escalated issues and ensure seamless resolution.
Lead multi-functional processes and ensure effective service l
📌 Group Lead Operations Gurugram (India)
🏢 Ameriprise Financial Services
📍 India
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