We are hiring Customer Support Executive for our US process. Both Freshers and Experienced candidates are welcome to apply. If you have excellent communication skills and want to build a career in the international BPO sector, this is the right prospect for you.
Key Responsibilities:
Handle outbound/inbound calls for US customers
Explain products/services and resolve customer queries professionally
Maintain a high level of customer satisfaction
Follow up with clients and maintain call records in CRM
Coordinate with the team and report to the Team Leader
Requirements & Skills:
Qualification: Minimum 12th Pass / Graduate (Any stream)
Experience: 0 to 3 years (Freshers are highly encouraged to apply)
Excellent English communication skills - verbal and written
Basic computer knowledge and typing skills
Confident, convincing, and customer-centric attitude
Must be comfortable working in Night Shift (US Shift)
Immediate joiners will be preferred
Pay: ₹11,550.97 - ₹22,774.74 per month
Perks:
Health insurance
Paid sick time
Paid time off
Provident Fund