We are looking for a customer-focused Software Support Consultant to provide support and assistance to Wings ERP users.
Key Responsibilities:
Handle customer support calls and resolve software-related queries.
Understand business requirements and provide appropriate solutions.
Assist customers with software configuration and usage.
Coordinate with the technical/development team for issue resolution.
Conduct customer training and product demonstrations when required.
Requirements:
Valuable communication and problem-solving skills.
ERP/software support experience preferred.
Basic understanding of business processes.
Willingness to travel to customer locations when required.
Experience: 1–3 years preferred.
Job Type: Full time
Pay: ₹200,000.00 - ₹300,000.00 per year
Perks:
Provident Fund
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Accounting software: 1 year (Preferred)