Job Summary

We are looking for an experienced and responsible Restaurant Operations Manager to manage the overall restaurant operations, ensure smooth daily functioning, maintain service quality, improve customer satisfaction, and achieve business targets.

Key Responsibilities
Manage the day-to-day operations of the restaurant.
Supervise front-of-house and kitchen teams to ensure smooth service.
Maintain high standards of customer service, food quality, and hygiene.
Monitor daily sales, expenses, food costs, and operational performance.
Manage staff schedules, attendance, productivity, and manpower requirements.
Ensure proper inventory management and minimize food wastage.
Handle customer complaints and resolve operational issues.
Ensure compliance with restaurant SOPs, hygiene, and food safety standards.
Train, guide, and monitor staff performance.
Coordinate with suppliers and ensure timely availability of required materials.
Monitor restaurant cleanliness, equipment,



and overall presentation.
Prepare daily and monthly operational reports for management.
Identify operational issues and implement corrective measures.
Support initiatives to improve sales, customer satisfaction, and profitability.

Key Requirements
5–8 years of experience in restaurant operations or the food & beverage industry.
Experience in managing high-volume restaurant operations.
Robust leadership and team-management skills.
Knowledge of restaurant SOPs, inventory, food costs, and operational controls.
Valuable communication and customer-handling skills.
Ability to manage multiple operational responsibilities.
Problem-solving skills and a result-oriented approach.
Knowledge of MS Office and POS systems is preferred.

Perks:
Food provided
Provident Fund

Work Location: In person

📌 Restaurant Operations Manager Kochi
🏢 Boby Chemmanur International Group
📍 Kochi