Key Responsibilities
Maintain and update customer database (CRM/Excel).
Prepare quotations, customer information sheets and marketing documents.
Coordinate with the sales team regarding customer enquiries and follow-ups.
Handle email communication with customers professionally.
Coordinate with production, planning and dispatch departments for customer requirements.
Maintain proper filing of marketing documents and customer records.
Assist in preparing presentations, brochures and company profiles.
Perform general office administration work assigned by the Marketing Manager.
Requirements
Graduate in any discipline.
Good communication skills in English and Malayalam.
Basic knowledge of Microsoft Excel, Word and Outlook.
Comfortable using computers and internet for research.
Fast learner with positive organisational skills.
Freshers are welcome to apply.
Candidates residing in Kollam or nearby locations will be preferred.
Preferred Skills
MS Excel
Email drafting
Internet research
Data entry
LinkedIn
AI tools (ChatGPT, Gemini, Copilot) for office productivity
Valuable typing speed