Job Title: Lead Conversion & Customer Onboarding Executive

Job Summary

We are looking for a proactive and customer-focused skilled to manage the complete customer journey—from converting qualified leads into customers to onboarding them successfully and conducting engaging product demonstrations. The ideal candidate should have excellent communication skills, a consultative sales approach, and the ability to build strong customer relationships.

Key Responsibilities
Contact and follow up with qualified leads through phone, email, WhatsApp, and video calls.
Understand customer requirements and effectively communicate the value of our product.
Convert leads into paying customers by addressing objections and guiding them through the decision-making process.
Conduct personalized product/app demonstrations for prospective customers.




Onboard current customers by assisting with account setup, feature walkthroughs, and initial configuration.
Ensure customers understand key features and best practices for using the app.
Maintain accurate records of customer interactions and sales activities in the CRM.
Follow up with current customers to drive product adoption and resolve initial queries.
Meet monthly lead conversion and onboarding targets.
Collect customer feedback and share insights for product and process improvements.

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:
Paid time off

Work Location: Hybrid remote in Mumbai, Maharashtra (Mumbai)

📌 Lead Conversion Customer Service Executive Mumbai (India)
🏢 Igloo digital technologies
📍 India