Key Responsibilities
Welcome guests and visitors in a professional and friendly manner.
Perform guest check-in and check-out procedures efficiently.
Manage room reservations, cancellations, and modifications.
Answer phone calls, emails, and guest inquiries.
Provide information about hotel facilities, services, and local attractions.
Handle guest complaints and coordinate solutions with relevant departments.
Process payments, issue invoices, and maintain accurate records.
Coordinate with housekeeping regarding room availability and guest requests.
Maintain the reception area and front office records.
Assist with administrative tasks and daily reports.
Ensure compliance with hotel policies and procedures.

Required Qualifications
Previous experience in hospitality, customer service, or reception is an advantage.
Basic computer skills and familiarity with hotel management software
Good verbal and written communication skills.

Ability to work versatile shifts, including weekends and holidays

Pay: ₹15,000.00 - ₹30,000.00 per month

Perks:
Cell phone reimbursement
Versatile schedule
Food provided
Internet reimbursement

Education:
Bachelor's (Preferred)

Work Location: In person

📌 Hotel Receptionist Talcher
🏢 ALISHAN GUEST HOUSE
📍 Talcher