Outpace Consultancy is hiring enthusiastic freshers for a Customer Support (Non-Voice) role. The selected candidates will be responsible for assisting customers through written communication, resolving queries, and maintaining a high standard of service quality.

Key Responsibilities
Handle customer queries through chat, email, or other written communication channels.
Provide accurate and timely resolutions to customer concerns.
Maintain proper records of customer interactions.
Follow company policies, process guidelines, and quality standards.
Coordinate with internal teams when required to resolve customer issues.

Eligibility & Requirements
Graduate / Undergraduate Freshers can apply.
Positive written communication skills.




Basic computer knowledge and familiarity with email or chat platforms.
Good problem-solving and customer-handling skills.
Willingness to work in rotational shifts.

Salary & Advantages
In-Hand Salary: ₹14,000–₹15,000 per month
Travel Allowance: ₹1,400 per month
Cab Facility: One-way cab available
Work Schedule: 5 days working
Week Off: 2 rotational offs
Shift: Rotational shifts

Work Location: Current Town, Kolkata

Interested candidates can apply with their updated resume.

Pay: ₹14,000.00 - ₹15,000.00 per month

Benefits:
Commuter assistance

Work Location: In person

📌 Customer Support Specialist Newtown
🏢 Outpace Consultancy
📍 Newtown