Understanding the products and services provided by the company.
Preparing company policies and procedures.
Developing training lessons with service delivery systems.
Managing a team of Customer Support Representatives.
Supporting the customer through an email ticketing system and phone calls.
Resolving customer complaints and queries.
Positive knowledge of managing the performance of the team.
Exceptional verbal and written communication skills.
Pay: ₹18,552.50 - ₹29,799.83 per month
Work Location: In person
📌 Customer Support Executive Cse Pimpri Chinchwad (India)
🏢 EncureIT Systems Private
📍 India
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