Position: Operations Manager

Department: Operations

Experience Required: 5–10 years in Facility Management / Integrated Facility Services

Location: Ramamurthy Nagar, Bangalore

Reporting To: Managing director

Salary Range: ₹50,000 – ₹60,000 per month

Job Purpose

To manage day-to-day facility operations across assigned sites, ensuring service delivery, compliance, client satisfaction, and team performance meet organizational and contractual standards.

Key Responsibilities
Oversee soft services (housekeeping, pantry, front office) and/or hard services (electrical, HVAC, plumbing) at client sites, as applicable
Ensure adherence to SLAs, SOPs, and statutory compliance across all locations
Manage site staff including manpower planning, scheduling, and performance monitoring
Coordinate with clients to address escalations, service requests, and periodic reviews
Monitor budgets, vendor contracts, and procurement for facility-related expenses
Conduct regular site audits and ensure safety, health, and environment (SHE) standards are followed
Prepare MIS reports, dashboards, and operational reviews for management




Drive process improvements and cost optimization initiatives
Ensure smooth onboarding of new sites/contracts and manpower deployment
Liaise with internal HR, finance, and procurement teams for site-level support

Required Skills & Competencies
Solid knowledge of facility management operations (hard/soft services)
Team handling and people management skills
Client relationship management
Working knowledge of statutory compliance (labour laws, safety norms)
Proficiency in MS Excel, MS Office, and reporting tools
Positive communication and problem-solving skills

Qualification

Graduate/Diploma in any discipline (preferred: Facility Management, Business Administration, or Engineering)

Experience

5–10 years in facility management, operations, or related service industry.

Pay: ₹50,000.00 - ₹60,000.00 per month

Perks:
Health insurance
Life insurance
Provident Fund

Experience:
Facilities management: 10 years (Required)

Willingness to travel:
100% (Required)

Work Location: In person

📌 Operation Manager Ramamurthy Nagar (India)
🏢 Ability IFMS India Pvt.Ltd.
📍 India