Customer Service Officer Mumbai (India)

Customer Service Officer Mumbai (India)

28 Sep
|
KnowledgeWorks Global
|
India

28 Sep

KnowledgeWorks Global

India

Dear Candidate,

We are hiring for a Publishing industry located at Andheri - Sakinaka.

Details:

Qualification: Any Graduate

Shift: Rotational Shift (including Night Shift)

Job Description:
Managing journal articles from acceptance to final publication.
Coordinating with authors, editors, and internal teams.
Checking articles before they are published.
Making sure articles are completed and published on time.
Preparing and managing journal issues.
Following up with different teams if there are any delays or problems.
Keeping track of all articles and their status.
Helping improve the publication process.
Coordinating for online publication of journal articles.
Preparing straightforward reports and MIS/trackers.
Responding to queries from authors and internal teams.

In one line:

This role is mainly about coordinating journal articles, following up with different teams, checking the work, and making sure the articles are published on time and with valuable quality.

Pay: ₹20,000.00 - ₹35,000.00 per month

Advantages:
Commuter assistance
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Customer Service Officer Mumbai (India)
🏢 KnowledgeWorks Global
📍 India

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