28 Sep
|
The Fern Residency Bengaluru, Seshadripuram, Series by Marriott
|
Seshadripuram
28 Sep
The Fern Residency Bengaluru, Seshadripuram, Series by Marriott
Seshadripuram
– Assistant Restaurant Manager (ARM)
Department: Food & Beverage Service
Designation: Assistant Restaurant Manager (ARM)
Reports To: Restaurant Manager / F&B; Manager
Job Purpose To assist in managing the restaurant operations, ensure excellent guest service, maintain service standards, and support the team in achieving operational and business goals.
Key Responsibilities
Assist the Restaurant Manager in the day-to-day restaurant operations.
Ensure smooth and efficient food and beverage service.
Welcome and interact with guests and ensure their satisfaction.
Handle guest feedback, requests, and complaints professionally.
Supervise and guide F&B; service staff during operations.
Allocate duties and ensure proper staffing as per business requirements.
Conduct pre-shift briefings and communicate daily operational requirements.
Ensure restaurant setup, cleanliness, hygiene, and grooming standards are maintained.
Monitor food and beverage quality and presentation.
Coordinate with Kitchen, Stewarding, Front Office, and other departments for smooth operations.
Monitor table reservations, special requests, VIP guests, and events.
Ensure accurate order taking, billing, and POS procedures.
Monitor stock levels of F&B; service items and coordinate with Stores as required.
Control wastage and ensure proper handling of equipment and operating supplies.
Ensure compliance with hotel SOPs, food safety, hygiene, and safety standards.
Assist in staff training, coaching, and performance monitoring.
Prepare and maintain required operational reports and checklists.
Support banquet and special events whenever required.
Assist the Restaurant Manager in achieving guest satisfaction and departmental targets.
Perform any other duties assigned by the HOD or management.
Required Skills
Good communication and guest-handling skills.
Robust leadership and team-management skills.
Positive knowledge of food and beverage service.
Problem-solving and decision-making ability.
Good knowledge of POS and restaurant operations.
Ability to handle guest complaints professionally.
Good grooming and professional attitude.
Ability to work in shifts, weekends, and holidays.
Qualification & Experience
Qualification: Diploma / Degree in Hotel Management or equivalent.
Experience: 3–5 years of relevant experience in F&B; Service, preferably in a hotel or restaurant.
Pay: ₹15,568.56 - ₹38,269.21 per month
Advantages
Food provided
Work Location: In person
📌 Assistant Restaurant Manager Seshadripuram
🏢 The Fern Residency Bengaluru, Seshadripuram, Series by Marriott
📍 Seshadripuram