28 Sep
|
Diginnovx Solutions Private
|
Bengaluru
28 Sep
Diginnovx Solutions Private
Bengaluru
Key Responsibilities Handle incoming customer calls and provide accurate information and assistance. Understand customer queries and resolve them professionally within the defined TAT. Maintain a positive and skilled communication style with customers.
Follow process guidelines, call quality standards, and company policies. Record customer interactions and update the required information in the system. Escalate complex issues to the appropriate team whenever required.
Maintain positive customer satisfaction and ensure proper resolution of queries.
📌 Customer Care Executive Bengaluru
🏢 Diginnovx Solutions Private
📍 Bengaluru