Key Responsibilities
Handle inbound voice calls from US employees regarding HR-related queries.
Provide support through chat and ticketing systems as part of the blended model.
Address HR inquiries including:
Payroll & compensation (US payroll understanding preferred)
Advantages & insurance (medical, 401(k), etc.)
Attendance management
HR policies & compliance
Onboarding & offboarding
Employee data and system access requests
Why Join This Role?
Exposure to US HR operations and global HR practices.
Chance to build expertise in HR Shared Services.
Pay: ₹20,000.00 - ₹23,000.00 per month
Perks
Cell phone reimbursement
Commuter assistance
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund