Reports To: Programme Manager – Convergence & Operations
Working Hours: 5:00 AM – 6:00 PM
Salary: ₹15,000 – ₹25,000 per month
Job Objective To ensure that every worker interaction, registration, referral, Worksite Learning Visit and convergence request is recorded accurately and on time on the platform.
Key Responsibilities
Perform all data-capture functions of the centre during the assigned working period in the sequence and formats prescribed in the Operations Manual.
Conduct the pre-opening system-readiness check.
Record morning worker footfall.
Carry out worker registration, renewal and profile updates.
Enter scheme applications and related information.
Log grievances and convergence requests.
Record Worksite Learning Visit and vehicle-trip information.
Help workers fill and submit online applications for APBOCWWB and converged departmental schemes.
Assist with biometric capture and document uploads.
Maintain digital and physical records, including registers, application copies and correspondence.
Ensure records are organised, complete and auditable.
Generate and share the daily footfall and convergence summary with the Programme Manager.
Support the Programme Manager in preparing weekly reports.
Provide basic troubleshooting for centre hardware.
Escalate unresolved IT issues to the Technology Agency's helpdesk.
Ensure all data entered is accurate, complete and compliant with applicable data-protection requirements.
Reconcile and hand over the day's records to the Programme Manager.
Enter by 9:00 AM on the next working day any afternoon transaction that could not be recorded on the day.
Qualifications
Graduate with a recognised computer certificate such as DCA, PGDCA or equivalent.
Typing speed of at least 30 words per minute in English and/or Telugu.
Working knowledge of office and data-entry applications.
Basic documentation and computer skills.
Key Skills
Data entry
MS Office / office applications
Telugu and/or English typing
Digital platform operations
Documentation
Attention to detail
Basic computer troubleshooting
Record keeping
Data accuracy and confidentiality