Role & responsibilities

Training Needs Analysis & Stakeholder Engagement
Conduct Training Needs Identification (TNI) and skill-gap analyses for roles across Stores, Distribution Centers (DCs), and Head Office functions.
Partner with Function Heads and Subject Matter Experts (SMEs) to define role-specific learning priorities and business objectives.
Conduct field visits to Stores and DCs to observe work settings, ask targeted questions, map process interlinkages, and capture best practices and challenges.

Curriculum & Content Design
Design comprehensive, role-based curricula structured with clear, measurable learning objectives.
Develop engaging learning content, including Trainer Guides, Participant Manuals, SOPs, and Assessments, utilizing adult learning principles and varied instructional strategies (e.g., storytelling, scenarios, case studies) for both Classroom and E- Learning formats as required.

Evaluation & Continuous Improvement
Refine learning modules based on pilot feedback, SME inputs, and functional performance metrics.
Ensure on-time delivery and deployment of training initiatives aligned with key business priorities.




Maintain strict version control and routinely update training materials to reflect operational and process changes.

Preferred candidate profile Qualifications & Experience
Experience: 5+ years of experience in instructional design, content writing, curriculum development, or learning and development (L&D;).
Instructional Design Frameworks: Strong foundational knowledge of adult learning principles, Andragogy, the ADDIE model, Blooms Taxonomy, and Kirkpatricks Evaluation Model.
Authoring Tools: Hands-on experience or familiarity with e-learning authoring tools (e.g., Articulate Storyline, Rise 360, Adobe Captivate) is a distinct advantage.
Software Proficiency: Advanced proficiency in MS Office / Google Workspace.

Key Competencies & Soft Skills
Communication: Superior written and verbal communication skills in English, with a flair for explicit, engaging content writing.
Observation & Documentation: Exceptional listening, observational, and technical documentation skills with a sharp eye for detail.
Collaboration: Robust interpersonal skills with the ability to coordinate and collaborate effectively across cross-functional teams and leadership.

📌 Content & Instructional Design Thane
🏢 Dmart
📍 Thane