28 Sep
|
Prominent Management Solutions
|
Hyderabad
28 Sep
Prominent Management Solutions
Hyderabad
Handle incoming calls and event enquiries professionally.
Make outbound calls to prospective clients and leads.
Understand client requirements and provide suitable venue information.
Handle enquiries for weddings, receptions, corporate events, social events, conferences, and other functions.
Explain venue facilities, halls, packages, inclusions, exclusions, and relevant venue policies.
Coordinate with the Sr. Sales Manager for key and high-value enquiries.
Follow-Ups & Lead Conversion:
Follow up regularly with all assigned leads and enquiries.
Follow up on quotations and proposals shared with clients.
Maintain proper follow-up schedules and ensure no enquiry is missed.
Record client feedback and requirements during follow-ups.
Work towards converting enquiries into site visits and confirmed bookings.
Maintain a qualified relationship with prospective and existing clients.
CRM & Data Management:
Enter all new enquiries into the CRM accurately and promptly.
Update lead details after every call, meeting, or client interaction.
Maintain accurate information regarding:
Client details
Event date
Event type
Number of guests/PAX
Venue requirement
Client requirements
Quotation status
Follow-up status
Next follow-up date
Lead conversion status
Ensure CRM records are complete and up to date.
Walk-In Guests & Venue Show Rounds:
Welcome walk-in guests professionally.
Understand their event requirements.
Conduct qualified venue show rounds.
Showcase and explain available halls, event spaces, facilities, and amenities.
Answer client queries during the venue visit.
Collect complete enquiry details from walk-in guests.
Update walk-in enquiries in the CRM and conduct timely follow-ups after the visit.
📌 Convention Sales Executive Hyderabad
🏢 Prominent Management Solutions
📍 Hyderabad