28 Sep
|
Johns Honda
|
India
To ensure excellent customer experience throughout the service process, maintain regular communication with customers, handle customer concerns, and improve customer satisfaction, retention, and service business.
Maintain qualified and friendly communication with customers.
Understand customer requirements, concerns, and feedback.
Receive and record customer complaints and concerns.
Coordinate with Service Advisors, Technicians, and Service Manager for resolution.
Follow up on complaints until proper closure.
Escalate unresolved or responsible customer complaints to the Service Manager.
Pay: ₹12,000.00 - ₹18,000.00 per month
Advantages
Cell phone reimbursement
Work Location: In person
📌 Customer Relationship Manager Alappuzha (India)
🏢 Johns Honda
📍 India