Key Responsibilities-
Respond to customer queries through calls, chats, and emails in a qualified and courteous manner.
Understand customer concerns and provide suitable solutions or guidance.
Escalate complex or unresolved queries to the appropriate team for resolution.
Ensure timely responses and follow up with customers until their concerns are completely resolved.
Maintain proper records of customer interactions, concerns, and resolutions for tracking and reporting.
About Company: Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health.
📌 Customer Support Executive In Noida, Noida
🏢 AstroTalk
📍 Noida
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.